Archive for the 'Search' Category
April 20, 2003
Irritating Search Example
So, I need a few new trellis panels to replace some decrepit wood trellii on our house. The results of my search ‘trellis’ at the Home Depot web site returned this message:
We’re sorry. Due to shipping restrictions, the product you’re searching for is only carried in our stores. We’ve listed some related products and information that you may find helpful. Or, follow this link to find the store nearest you.
The related product category they listed was wallpaper.
So this tells me the following:
- They might have what I want at a store near my house.
- They won’t tell me what it is.
- I have to call or drive to the store in order to find out if they might have what I want.
- Their category recognition is so worthless (on this search at least) they might as well not bother.
How utterly frustrating.
Why not display the stock with a note it is not available for on-line purchase? Better yet, why not provide a search of the stock at the store of my choosing? If they know the product is available locally based on my zip code they should be able to provide specific store inventory search to their customers.
Their current solution smells like the result of political compromise over some issue meaningless to customers rather than focusing on providing excellent service.
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April 7, 2003
Hey Google
Paul Holbrook’s weblog moved. Just helping to get him reindexed. :)
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April 5, 2003
What BBCi Learns from their Searchers
A Day In The Life Of BBCi Search is an excellent look at how BBCi mines the searches of their users to learn about their needs and to better serve them. I highly recommend reading this if you have an interest in improving search results and learning from the activity on your web site.
(Thanks to Ease for the pointer.)
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April 2, 2003
Regular Expressions (Hi!, How are you?, Nice day?)
Came across the Regular Expressions Library web site. It provides a searchable database of over 200 regular expressions. (Searching regular expressions is wonderfully self-referential somehow.)
It also provides web service access to the database.
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March 30, 2003
Google Goes SETI
The Google Compute Project is an extension of the Google Search Bar that will add your computer to a network of others that are working on collaborative processing projects, ala the wildly successful SETA@home project. (No ETs found yet, though.) Google will use your computer to do computations during periods of time that it has extra processing power avaiable (such as when you are reading weblogs). Looks like they are donating the processing time to charities and/or academic research projects. (Via Google Weblog.)
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